In case of an Online Transaction
After you place your order, 3 visits will be made by the courier personnel to deliver the product to your registered address.
If the product is not accepted within these 3 visits, the product will return to its shipping point until further information is given by the customer.
In case of Cash on Delivery order
The courier company will directly call the customer to check their availability.
If the customer is not present when the courier company attempts to deliver the parcel, 3 more attempts will be made automatically.
The parcel will then be re-dispatched only after the customer provides proper instructions.
If you notice that your parcel is damaged in any way, please do not accept it and return it to the courier personnel with its original packing material. Kindly contact our Customer Assistance team with your grievance and action will be taken immediately.
Each order is shipped to only one address. If you wish to have the products delivered to multiple addresses, you will need to place multiple orders.
Please refer to our Shipping Policy for more details.
This depends on your location
1-2 days for Delhi/NCR
2-5 days for rest of India
RECEIVED A PRODUCT WHICH WAS DIFFERENT FROM THE ONE THAT I ORDERED. WHAT DO I DO?+
Please refer to Return & Exchange for more details.
