FAQ's

MY ACCOUNT

+DO I HAVE TO REGISTER TO SHOP AT OXOLLOXO?
HOW DO I REGISTER?+  
ARE THERE ANY CHARGES FOR REGISTRATION?+
WILL MY REGISTRATION EXPIRE AFTER A CERTAIN PERIOD?+
IS MY PERSONAL INFORMATION SECURE AT OXOLLOXO?+
CAN I EDIT MY PERSONAL INFORMATION?+
HOW DO I GET A NEW PASSWORD?+
CAN I EDIT MY PERSONAL INFORMATION?+

HELP

HOW DO I UNSUBSCRIBE FROM OXOLLOXO? +
I AM CURRENTLY OUT OF INDIA AND I WANT TO PLACE AN ORDER FOR A DELIVERY IN INDIA. CAN I DO IT?+  
DO YOU MAKE DELIVERIES OUT OF INDIA?+
HOW DO I CONTACT OXOLLOXO?+

PRODUCTS

I DON’T KNOW MY SIZE. WHAT DO I DO?+

PAYMENT METHODS

HOW DO I MAKE A PAYMENT?+
WILL MY CREDIT/DEBIT CARD INFORMATION BE STORED IN OXOLLOXO?+

RETURN/EXCHANGE/CANCELLATION/REFUND

I WISH TO ORDER A PRODUCT BUT IT’S OUT OF STOCK. WHAT DO I DO?+
IS THERE ANY LIMIT TO THE NUMBER OF PRODUCTS THAT I CAN ORDER?+
CAN I CANCEL MY ORDER?+
CAN I CHANGE THE SHIPPING ADDRESS OF MY ORDER?+
IS IT POSSIBLE TO RETURN A PRODUCT?+
DO YOU PROVIDE WARRANTY/GUARANTEE FOR ALL YOUR PRODUCTS?+

SHIPPING

WHAT WILL HAPPEN IF I AM UNAVAILABLE WHEN YOU DELIVER MY PRODUCT?+
WHAT SHOULD I DO IF I RECEIVE MY ORDER IN A DAMAGED CONDITION?+
CAN I PLACE AN ORDER TO MULTIPLE ADDRESSES?+
HOW CAN I TRACK MY ORDER?+
WHAT IS THE STIPULATED DELIVERY TIME FOR AN ORDER?+
RECEIVED A PRODUCT WHICH WAS DIFFERENT FROM THE ONE THAT I ORDERED. WHAT DO I DO?+