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You can register by clicking on the Registration button. Once registered and subscribed, you will receive all the news about the latest products from Oxolloxo.

Registration is free of cost at Oxolloxo.

No, there is no expiry date for registration. However, Oxolloxo resumes the right to cancel your registration if deemed necessary.

Absolutely. Please see our Privacy Policy for more details.

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All orders will be processed within 2 working days, excluding weekends and public holidays. Time stated is based on Singapore Time (UTC/GMT +8hours).

The Standard courier delivery time frame is approximately 5 working days and the Express courier is approximately 3 working days from the time of placing your order. This is applicable only to all Singapore deliveries. For all international deliveries, the time taken is dependent on our logistics partners and their affiliates.

HELP

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Only Indian card will be accepted.

Not yet.

We are always happy to get in touch with you. You can either call us at 0120 – 4280300 or E-mail to us at [email protected]. Our Customer Assistance team will be more than glad to answer any queries and solve any issues which you may have.
Our phone lines are open from Monday to Friday.
Timings: 10 AM to 5 PM.

PRODUCTS

Please refer to Oxolloxo’s Size Chart which has been provided for each category. The sizes have been provided in UK/Indian measurements for your convenience.

PAYMENT METHODS

We have the following payment options:

Master card
Visa credit
Debit & Credit cards
Net banking
Cash on delivery
Maestro

Oxolloxo does not collect or store your debit/credit card information. If you suspect any such attempt, please contact your bank immediately.

RETURN/EXCHANGE/CANCELLATION/REFUND

We take full measures to ensure that our store is always stocked with the latest products. In case a product does go out of stock, you will be informed immediately as you add that item to your shopping cart. The item will then not be added to your cart.
There is no limit to the number of products you can order. However, COD is available up till Rs 5,000 only.
Yes, you may cancel an order within 24 hours of placing the order. You can contact our Customer Assistance team with your order details and we shall take the required steps. Please refer to Return & Exchange for further details .
You can change your shipping address before your order is billed or shipped, by contacting our Customer Assistance team with your order details.
Yes. Please refer to Return & Exchange for more details.
All our products are authentic and ethically sourced and manufactured. We take complete responsibility for our products and take great steps to provide you only authentic products.

SHIPPING

In case of an Online Transaction
After you place your order, 3 visits will be made by the courier personnel to deliver the product to your registered address.
If the product is not accepted within these 3 visits, the product will return to its shipping point until further information is given by the customer.
In case of Cash on Delivery order
The courier company will directly call the customer to check their availability.
If the customer is not present when the courier company attempts to deliver the parcel, 3 more attempts will be made automatically.
The parcel will then be re-dispatched only after the customer provides proper instructions.
If you notice that your parcel is damaged in any way, please do not accept it and return it to the courier personnel with its original packing material. Kindly contact our Customer Assistance team with your grievance and action will be taken immediately.
Each order is shipped to only one address. If you wish to have the products delivered to multiple addresses, you will need to place multiple orders.
Please refer to our Shipping Policy for more details.
This depends on your location
1-2 days for Delhi/NCR
2-5 days for rest of India
Please refer to Return & Exchange for more details.